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Can I swap my Big Cartel theme for a different one?

If you purchased or upgraded your Big Cartel theme after 29th November 2011, please refer to Aarcade Support instead of the following article.

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Once we have released a digital product, such as a Big Cartel theme, it is impossible to ensure its return to us and its cease-of-use by the customer. By swapping out a digital products at no cost, a system is created that would allow a customer to acquire two digital products for the price of one.

For this reason we can not provide a no-cost or discount system for swapping a purchased Big Cartel theme for a different one. In order to treat everyone equally, no exceptions will be made.

It is the customer’s responsibility to review all previews and details of a digital product before purchase, as the purchase is final and non-refundable.

Last Modified: 24th May, 2011

Other ‘Big Cartel’ Articles...

Big Cartel support articles generally relate to Aarfie-developed Big Cartel themes purchased from the shop or created for a custom project.