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Can I create a custom contact page for my Big Cartel shop?

If you purchased or upgraded your Big Cartel theme after 29th November 2011, please refer to Aarcade Support instead of the following article.

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Any Contact page code (either from default themes or Aarfie Big Cartel themes) is developed to work with your Contact page only. This code relies on using your Big Cartel shop’s in-built functionality that takes the data from a completed contact form and sends it to the contact email you have set in your Store > Settings “Contact email” field.

This functionality is only available at the Contact page, so even if you pasted your Contact page code into a new custom page, the resulting form would still need to submit via the Contact page.

Furthermore, all of the default Contact form fields (e.g. Name, Email, Subject, Message and Spam Check) are required for this functionality and no extra form fields can be added.

For the above reasons, it is not possible to create a custom contact page using your Big Cartel shop’s in-built functionality.

The Solution

If you need to create a custom contact form, we recommend that you use the awesome services of Wufoo to build a form and insert it into one of your Big Cartel custom pages.

Last Modified: 6th March, 2010

Other ‘Big Cartel’ Articles...

Big Cartel support articles generally relate to Aarfie-developed Big Cartel themes purchased from the shop or created for a custom project.